Company Name: Genpact
Website: www.Genpact.com
Qualification: B.Com - Commerce, B.A - , B.B.A - Management, BHM - , B.Sc
Experience: 0 - 2 Years
Location: Delhi
Job Role: Associate/ Senior Associate -(NonTechnical)
Year Of Passing: 2012
Job Description :
--> Take inbound calls
--> Comprehend customers queries / Complains / Comments
--> Display empathy/ understanding of the issue/ concern towards customer
--> Provide quick an effective resolution to the customer's queries
--> Handling multiple tasks simultaneously
--> Has a pleasant attitude
--> Wants to delight customers, above and beyond call of duty
--> Has a knowledge of customer needs
--> Is able to communicate clearly, both written and in speech
--> Talks in a way the customer can understand
--> Is able to handle complaints, even irate customers
Desired Profile:
--> Graduation in any discipline
--> 0 -24 months experience
--> Freshers shall also be considered
--> Excellent English reading & writing skills
--> Fluent in English
--> Excellent Analytical skills.
Walkin Details:
Walkin Date: 16 th Oct to Oct 24th October
Walkin Time: 10am to 2 pm
Venue:
GENPACT
Delhi IT Park, 8h Floor, Shastri Park
Behind Shastri Park Metro Station
NEW DELHI,Delhi,India 110052
